Building Trustworthy AI Experiences in Ticketing: INTIX Session Guide

A practical framework for discovery, guidance, and learning.

Attendees of the INTIX 2026 session Building Trustworthy AI Experiences in Ticketing can download the full presentation deck—your reference for understanding how AI is already shaping ticket‑buyer expectations and how to strengthen trust at every interaction.

This resource captures the complete session content delivered at INTIX, offering a clear, practical model for how ticketing organizations can prepare for and benefit from AI. It walks through why your buyers increasingly rely on AI for answers, how to ensure those answers are accurate and trustworthy, and where organizations unintentionally introduce risk or confusion.

Inside, you’ll find a structured framework for Discovery Readiness, Guided Engagement, and Learning & Personalization—along with examples, stress tests, and next‑step recommendations. Whether you want to reinforce concepts from the session or share insights with colleagues, this downloadable deck provides a thorough, ready‑to‑use reference.