Adage Product Update

Hi there! Leonor here, Adage’s new(ish) Director of Product. I’m excited to be sharing with you some of the awesome things our team has been up to in the past year – we’ve been busy!

We’ve upgraded SmartSeat and ACE Commerce®  

SmartSeat has had 7 releases in the past year, ACE Commerce has had 4 releases. In terms of product improvements, we’ve added the following big items to each product (and lots of little ones too):

SmartSeat	ACE Commerce®
Ability to display ticket fees across the application Accessibility and front-end design improvements Venue Builder navigation improvements System performance improvements Google Analytics conversion to GA4 Compatibility with Tessitura V16 Compatibility with .NET Core Bug fixes	Calendar improvements Production Detail Page default template Compatibility with Tessitura V16 Compatibility with .NET Core Compatibility with Umbraco 10 System performance improvements Bug fixes

The team has grown and changed

Since last year, Adage has added new team members to work on our products, as well as augmented our resourcing during critical peak times. We also increased our Agile maturity, ramped up teamwork, and even got together a couple times in person (a bunch of us are working remotely).

We’ve defined our next ACE Commerce® and SmartSeat roadmaps

As you may know, we’ve been heads down working to build product compatibility with Tessitura V16, Microsoft .NET Core and newer CMS versions. This has taken up the bulk of our time in the past year, but we are now approaching the point where we can transition to new roadmaps. Here’s what we’re currently thinking (and quick disclaimer, all roadmap information is subject to change without notice):

	ACE Commerce®	SmartSeat
Recently completed	Technical upgrades for ACE Commerce & ACE Platform: Conversion to Tessitura V16 Conversion to .NET 6 Compatibility with Umbraco 10	Technical upgrades: Conversion to Tessitura V16 Conversion to .NET 6   Enhancements: Enhanced accessibility for ticket purchaser Updated google analytics (GA4)
Working on now (2023)	Enhancements: Guest login & checkout Calendar improvements System improvements – caching, deployment & performance Enhanced TNEW integration   New Features: Tessitura Merchant Services	Enhancements: Enhanced user authentication Improvements to Venue Builder navigation  Additional troubleshooting tools Technical upgrades: SmartSeat V16 for ACE Platform
Working on Next (early to middle 2024)	Enhancements: My Account & Households Accounts improvements Additional Add Ons configurations 3rd party payment providers for Tessitura Merchant Services   New Features: Bar codes & QR codes Advanced membership features (to go with V16)	Enhancements: UX/UI improvements to ticket purchasing pathways — single, fixed, flex UX/UI improvements to seat maps Improvements to Venue Builder navigation Application performance improvements
Work on After (late 2024	Enhancements: Additional multilingual support Additional personalization features Improvements to CMS configuration interface Analytics improvements   Technical upgrades: ACE Commerce for Opti 12	Enhancements: Default settings in Venue Builder Better controls for seat map settings Improvements to mobile experience Analytics improvements   New features: Fast checkout Integrated support documentation

That’s all for now – and we will definitely keep you posted! Oh also, a few of us are at TLCC in Orlando from August 7-9, and we’d be happy to connect.

Yours,

Leonor Alfonso

Adage’s Director of Product