SmartSeat™ Built by Adage

The next generation of seat selection is here. Create true-to-life venue seating charts in Venue Builder, while SmartSeat provides mobile-optimized select your own seat (SYOS) for Tessitura and TNEW venues.

SmartSeat^TM Features

Simplicity in Design

Impress your audiences with an experience as extraordinary as your performances.

Venue Builder™

Adding custom seat maps and custom configurations of your venues is now as simple as drag and drop.

Highly Configurable

Configuration in Venue Builder, not customization in your code means you are always in control.

Mobile First, Accessible

Truly mobile-first design that is cross-browser compatible and fully responsive.

SmartSeat Features

SmartSeat provides your Tessitura organization the ability to build true-to-life venue seating charts and seat maps in its administrator tool, Venue Builder™.

In Venue Builder, configure design elements to match your branding, craft messaging specific to venues or even performances. With a seat recommendation engine and full-screen capabilities, SmartSeat provides an unrivaled user experience on any device—all at a price point and install time you won’t believe.

Mobile Optimized

A cross-device experience to match the sophistication of your patrons.

Mobile is our main focus for SmartSeat. We optimized the experience and the performance so that there are fewer steps, and less friction, and less waiting.

Steppenwolf user experience design within Adage's SmartSeat application showing SmartSeat styled to match Steppenwolf's branding.

User interface of SmartSeat seat selection application filters and venue level selector screen. Designed by the Adage user experience team.

Intelligent Seat Recommendations

Powered by a user’s preferences.

SmartSeat finds the best seats and shows them directly on the seat selection map—an industry first.

ADA WCAG Considered

User-centered design.

SmartSeat is mobile-first responsive and designed to serve your audience.

A set of three mobile devices demonstrating the UI and UX design of Adage's SmartSeat product, each device showing a different screen within SmartSeat.

Closeup image of Brooklyn Academy of Music (BAM) website with SVG seating chart in view with call to action button to "Add to Cart"

Easy Install and CMS Agnostic

Basic installation is complete and ready for configuration in two weeks.

Since you control everything from Venue Builder, SmartSeat is compatible with any content management system and any .NET site, including Tessitura’s TNEW.

The SmartSeat Interface: Venue Builder

Input your custom color and font. Buttons, boxes, and toggles follow the best practices of Google’s Material UI. You get full configuration control. Venue Builder tools allow unprecedented precision when creating your seat maps.

Ultimate Configuration

Whether you have standing room, dance floors, galas, or cabaret seating, creating any event floor plan is simple with our drag and drop interface.

Performance Tested

We've put SmartSeat through its paces and it delivers maximum purchasing throughput.

Enjoy Your Increased Revenue

Patrons welcome frictionless experiences. Enjoy increasing ticket sales.

Venue Builder Seat Maps - Adage Technologies ACE Commerce products support venues in the creation of custom seating charts for performance venues

General Admission Zones

Create GA sections within a seat map.

Editable Seat Maps

Update seatmap configurations and associations. Add “view from seat” images.

Branding

Set up brand elements such as colors.

Upsells

Add upsell messaging for certain areas of a venue.

Licensing Model

You pay for the license, there’s an annual fee and that’s it. We cover the install, maintenance and updates of both SmartSeat and Venue Builder.

Licensing Price Includes

SmartSeat Filters and Seat Selection pages for single tickets
Training materials
Venue Builder tool managing settings and creating custom maps
First venue designed and configured in Venue Builder

Optional Add-on Services

SVG map or event floor plan design
Seat association
Brand consistency consultation
Full venue creation
Advanced feature setup

SmartSeat and Venue Builder Feature Roadmap

SmartSeat is built with growth in mind. Licensees will receive routine feature releases throughout the year, as Adage continues to add new functionality based around industry needs and your feedback.

Major releases on the road-map have included:

Seat selection for exchanges, fixed, flex and super package subscriptions

On-map general admission zones

Upsells

Fully multilingual capabilities

Venue Builder UI updates

Social distancing seating solutions

ACE Commerce SmartSeat

August 4, 2023

Adage Product Update

Hi there! Leonor here, Adage’s new(ish) Director of Product. I’m excited to be sharing with you some of the awesome things our team has been up to in the past year – we’ve been busy! We’ve upgraded SmartSeat and ACE Commerce® SmartSeat has had 7 releases in the past year, ACE Commerce has had 4 releases. In terms of…

Leonor Alfonso

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