SmartSeat™ Built by Adage

The next generation of seat selection is here. SmartSeat provides mobile-optimized select your own seat (SYOS) to Tessitura and TNEW venues.

SmartSeat^TM Features

Simplicity in Design

Impress your audiences with an experience as extraordinary as your performances.

Venue Builder™

Adding custom seat maps and custom configurations of your venues is now as simple as drag and drop.

Highly Configurable

Configuration not customization means you are always in control.

Mobile First, Accessible

Truly mobile-first design that is cross-browser compatible and fully responsive.

SmartSeat Features

SmartSeat provides your Tessitura organization the ability to build true-to-life venues and seat maps.

Configure design elements to match your branding. Plus, with a seat recommendation engine and full-screen capabilities, SmartSeat provides an unrivaled user experience on any device—all at a price point and install time you won’t believe.

Request a demo today!

Mobile Optimized

A cross-device experience to match the sophistication of your patrons.

Mobile is our main focus for SmartSeat. We optimized the experience and the performance so that there are fewer steps, and less friction, and less waiting.

Intelligent Seat Recommendations

Powered by a user's preferences.

SmartSeat finds the best seats and shows them directly on the seat selection map—an industry first.

ADA WCAG Considered

User-centered design.

SmartSeat is mobile-first responsive and designed to serve your audience.

Easy Install and CMS Agnostic

Basic installation is complete and ready for configuration in under three months.

SmartSeat is compatible with any content management system and any .NET site, including Tessitura's TNEW.

The SmartSeat Interface

Input your custom color and select a typeface from Google's vast open source font library. Buttons, boxes, and toggles follow the best practices of Google’s Material UI. You get full configuration control. Venue Builder tools allow unprecedented precision when creating your seat maps.

Ultimate Configuration

Standing room, dance floors, galas, cabaret seating, and seat and section configuration is simple with a drag and drop interface.

Performance Tested

We've put SmartSeat through its paces and it delivers maximum purchasing throughput.

Enjoy Your Increased Revenue

Patrons welcome frictionless experiences. Enjoy increasing ticket sales.

Licensing Model

You pay for the license, there's an annual fee and that's it. We cover the initial basic installation, basic configuration of your first venue, basic training, and ongoing system maintenance of both SmartSeat and Venue Builder. Regular software updates that provide fixes and enhancements are available for upgrade on a quarterly basis.

Licensing Price Includes

SmartSeat Filters and Seat Selection pages for single tickets
Ongoing system maintenance
Venue Builder tool managing settings and creating custom maps
Regular software updates (requires future updating)

Optional Add-on Services

SVG map or event floor plan design
Seat association
Brand consistency consultation
Full venue creation
Advanced feature setup
Additional training sessions or materials beyond the basic training offered
Managed hosting services
Advanced environment or integration setup and troubleshooting

SmartSeat and Venue Builder Feature Roadmap

SmartSeat is built with growth in mind. Regular feature releases are made available for upgrading throughout the year, as Adage continues to add new functionality based around industry needs and your feedback.

Major releases on the road-map have included:

Seat selection for exchanges, fixed, flex and super package subscriptions

On-map general admission zones

Upsells

Fully multilingual capabilities

Venue Builder UI updates

Social distancing seating solutions

ACE Commerce SmartSeat

August 4, 2023

Adage Product Update

Hi there! Leonor here, Adage’s new(ish) Director of Product. I’m excited to be sharing with you some of the awesome things our team has been up to in the past year – we’ve been busy! We’ve upgraded SmartSeat and ACE Commerce® SmartSeat has had 7 releases in the past year, ACE Commerce has had 4 releases. In terms of…

Leonor Alfonso

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