SmartSeat Release Note: Release 22 & 23

SmartSeat Release 22

Released March 9, 2026

For All Versions 

  • Improved handling of 403 API errors.
  • Resolves error where some users may see a "seat map load error" when no matches are found for applied filters.

 

For Versions Using ACE Libraries Only 

  • Caching enhancements and improved support for load-balanced environments. 

  • TNEW shared session enhancements.
  • Bug fixes:

    • Incorrect fee amounts are displayed if changed since midnight

    • Exchange path did not load the first try after application restart

    • Holds made unavailable seats show available

    • Venue Builder default level selection was required for SmartSeat to function properly

 

SmartSeat Release 23

Released April 8, 2026

For Versions Using Adage.Tessitura Only

  • API enhancements.
  • Retry mechanism improvements for failed reservations.

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